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DISPUTES

BUTLINS: Safe holidays need safe jobs

Resort Safety Officers say chronic understaffing, broken equipment, unlawful wage deductions and poor management are undermining their ability to protect guests and staff.

“We work 12-hour shifts dealing with violence, aggression, lost children and medical emergencies to keep families safe, yet we’re understaffed, unsupported and taken for granted.” Alan Riley, Resort Safety Officer at Butlins Bognor Regis and UVW member

This year, Butlin’s is celebrating its 90th anniversary with the promise to “Discover great UK family breaks in Bognor Regis.” 
 
Every year, families work hard and save for a well-earned holiday filled with fairground rides, live shows, swimming pools and unforgettable memories. Behind every carefree break are the Resort Safety Officers who protect families, staff and every corner of the resort to make it all possible. 

But behind the scenes, the reality is very different. 

The safety officers responsible for keeping families safe say they’re working with chronic understaffing, denied rest breaks they are entitled to, broken equipment, unlawful wage deductions and a failing management structure that has dangerously undermined their ability to do their jobs.

They say these are serious safety failures that could put guests and staff at risk. 

Resort Safety Officers deserve the pay, staffing levels and working conditions that allow them to keep everyone safe.

They have joined United Voices of the World union, UVW, to fight for a safe and fair workplace! 

As Butlin’s celebrates 90 years of family holidays, it’s time to invest in the workers who make those holidays safe. 

SEVEN DEMANDS 

Remove managers whose actions have undermined safety and staff confidence.

£14 per hour and paid breaks for night shifts 

Repay all unlawfully deducted wages. 

Reinstate statutory rest breaks. 

Recruit at least five more permanent Resort Safety Officers  

Review the uniform policy in consultation with the union. 

Voluntarily recognise United Voice of the World, UVW as their union of choice. 

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