Restaurant workers at Harrods, London’s emblematic luxury department store, have won a huge pay rise of almost 25% for hundreds of waiting and kitchen staff. The win is one of the most significant in the history of hospitality in the UK and establishes a new benchmark for pay in the sector.

Mihaly says: “It’s slightly ironic that the department store with the most famous food hall in the world, their workers can’t afford to pay for food. One salad costs 7 pounds, I work an hour to buy a sandwich. Harrods should respect us as we generate millions and this is how they treat us.”

The workers have had enough of generating wealth while not having enough to buy their own lunch. They are willing to fight to be heard and are threatening to strike.

A campaign needs support to make a difference. Please show solidarity with the workers at Harrods!


In 2017, UVW won a dispute at Harrods which saw restaurant workers win 100% of the service charge, when the company had been taking up to 75%.


Pay rise to £12 minimum per hour

Annual increase of 3% above the RPI inflation rate

Transparency on service charge provision

Food allowance for shifts over 6 hours


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